Tracfone

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we are still working hard to keep you connected

SEE THE DIFFERENCE
IN YOUR BENEFITS

We still have not received your monthly co-payment for your plan with the Affordable Connectivity Program. To keep you connected, we’ve moved your plan to a temporary Tracfone ACP plan with the following benefits until we receive your co-payment.

MAKE A PAYMENT

In order to recover your original ACP benefits, please make a payment in one of the following ways:

PAY ONLINE WITH MY ACCOUNT

From your dashboard, select “Manage Lines”.

Click “Refill your plan”.

Select the plan of your choice and click “Continue”.

Confirm your purchase to complete your refill.

MAKE YOUR PAYMENT ONLINE

Enter your phone number.

Select the plan of your choice and click “Continue”.

Enter your payment details.

Submit your payment to complete your refill.

CALL US TO MAKE YOUR PAYMENT
WITH OUR CUSTOMER CARE AGENTS

1-800-867-7183

ӿUnused data will not expire if service is active and in use with the Unlimited Talk & Text Smartphone Plan.
*Service must be active and in use within any six month period.
IDnotify:
• 24/7 Access to Our U.S. Based Support Team
• Direct Contact with Your Designated Restoration Specialist
• Lost Wallet Protection
• Up to $1,000,000 of ID Theft Insurance‡
‡The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits. Service is included free of charge as part of your Service Plan benefits. Service is non-transferable and is limited to 1 claim per active subscriber. Please visit www.idnotify.com for Terms and Conditions and Privacy Policy. To submit a claim contact 1 (866) 806-1839. TracFone reserves the right to cancel or modify this offer at any time. Only available with active service on the $40 plan.
TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the Affordable Connectivity Program (ACP), or both. Lifeline is a government benefit program. Only eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal Communications Commission. Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants and Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your information with the Universal Service Administrative Company to ensure the proper administration of these programs. You authorize us to communicate any information provided to us to the Universal Service Administrative Company for the purpose of providing the Lifeline and/or ACP Benefit to you. If you currently receive ACP or Lifeline from another provider and you enroll in those programs with us, your other ACP and/or Lifeline benefit with the other provider will be terminated. You are not required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and plan that you select. All services are provided by TracFone Wireless Inc. The service upload/download speeds and data caps vary based on the available Lifeline and/
or ACP qualifying plan that you select and the capabilities of your device; please visit https://www.tracfone.com for information of available plans, their terms and
conditions, and a list of available connected devices which you may purchase.
ACP Customer service may be reached at 1-833-333-9227. Upon the conclusion
of the ACP benefit, if you choose to continue to use our service, it will be subject
to the regular rates, terms, and conditions for the plan you select.
If you have any concerns or questions about potential fraud or other misconduct
associated with our Lifeline or Affordable Connectivity Programs, our Compliance
Hotline is available 24 hours a day, 7 days a week. The Compliance Hotline allows
reports to be made anonymously to Verizon, our parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
For more information regarding the Affordable Connectivity Program (ACP) visit
https://www.fcc.gov/acp.
When you purchase, activate, or use a Tracfone phone or Tracfone Wireless
services, you agree to comply with the latest Terms and Conditions of Service,
which are subject to change without notice. Tracfone® is a registered trademark
of TracFone Wireless, Inc. ©##year## TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. All rights reserved. Unsubscribe | Privacy Policy

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