Tracfone
Your monthly benefit has been refilled.
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TracFone
HELP/FAQs MY ACCOUNT
Your monthly program benefit has been added
You’re all set to enjoy your
##udf1## benefit for ##cell_number##.
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If at any time you feel you need additional
benefits, call 1-800-867-7183 to select a different
Service Plan or visit www.tracfone.com/acp to
see all the options available.
you must make a call REMEMBER:
To keep your program
benefit active, you must
make a call
, send a text,
or use your Data (without
Wi-Fi) at least once every
30 days.
 
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TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the Affordable Connectivity Program (ACP), or both. Lifeline is a government benefit program. Only eligible consumers may enroll in Lifeline. ACP is a government benefit program operated by the Federal Communications Commission. Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants and Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. Lifeline and ACP supported services are non-transferable and limited to one per household.
When you enroll in ACP or Lifeline with us, you consent to our sharing your information with the Universal Service Administrative Company to ensure the proper administration of these programs. You authorize us to communicate any information provided to us to the Universal Service Administrative Company for the purpose of providing the Lifeline and/or ACP Benefit to you. If you currently receive ACP or Lifeline from another provider and you enroll in those programs with us, your other ACP and/or Lifeline benefit with the other provider will be terminated. You are not required to enroll in ACP to enroll in Lifeline or to enroll in Lifeline to enroll in ACP. You may choose to enroll with us in ACP, Lifeline, or both or you may choose another provider for either or both government discounts.
Your service will be subject to the Terms and Conditions for the brand and plan that you select. All services are provided by TracFone Wireless Inc. The service upload/download speeds and data caps vary based on the available Lifeline and/ or ACP qualifying plan that you select and the capabilities of your device; please visit https://www.tracfone.com for information of available plans, their terms and conditions, and a list of available connected devices which you may purchase.
ACP Customer service may be reached at 1-833-333-9227. Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you select.
If you have any concerns or questions about potential fraud or other misconduct associated with our Lifeline or Affordable Connectivity Programs, our Compliance Hotline is available 24 hours a day, 7 days a week. The Compliance Hotline allows reports to be made anonymously to Verizon, our parent company.
Website: http://verizonethics.com
Email: ethics@verizon.com
Phone: 844-894-8433
ӿUnused data will not expire if service is active and in use with the Unlimited Talk & Text Smartphone Plan.
When you purchase, activate, or use a Tracfone phone or Tracfone Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change without notice. Tracfone® is a registered trademark of TracFone Wireless, Inc., a Verizon company. ©##year## TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. All rights reserved. Unsubscribe   |   Privacy Policy

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